Privacy Policy

Outside Escape, located at Predikherenkerkhof 13, 3512 TJ Utrecht, is responsible for the processing of personal data as described in this privacy policy.

CONTACT DETAILS

Website: https://www.outsideescape.nl
Address: Predikherenkerkhof 13, 3512 TJ Utrecht
Email: info@outsideescape.nl

Data Protection Officer: Martin Bruggink – martin@outsideescape.nl

PERSONAL DATA WE PROCESS

Outside Escape processes personal data that you provide to us yourself or that is generated when you use our services. We process the following categories of data:

First and last name
Address details (street name, house number, postal code, city)
Email address
Data about your activity on our website

Our services are not intended for children under the age of 16 without permission from a parent or guardian. If you believe that we have collected personal data from a minor without such permission, please contact us at info@outsideescape.nl. We will delete this information immediately.

PURPOSES OF DATA PROCESSING

Outside Escape processes personal data for the following purposes:

Processing payments
Delivering products and services
Customer service and communication regarding orders
Sending service-related messages
Sending offers and product updates, from which you can easily unsubscribe at any time
When you give consent via our cookie banner for marketing cookies, we may share data such as your email address with advertising partners (including Google and Meta) for creating audiences and for displaying personalised advertisements. You can withdraw this consent at any time via the cookie banner or by contacting us.

RETENTION PERIODS

We do not retain personal data longer than necessary for the purposes for which it is collected:

Invoice and administrative customer data: until the moment you unsubscribe, while complying with the legal retention period of 7 years
Marketing data: until you unsubscribe
Website activity and usage data: up to 5 years

Data may be deleted earlier upon request, unless a legal retention obligation applies.

SHARING PERSONAL DATA WITH THIRD PARTIES

We only share personal data with third parties when necessary for delivering our services (such as payment providers) or when you have given consent — for example, for sharing data with advertising partners (Google and Meta) for personalised advertising.

COOKIES AND SIMILAR TECHNOLOGIES

Outside Escape uses necessary and analytical cookies, and — when you provide consent — marketing cookies.

You can manage your cookie preferences via the cookie banner that appears when you visit our website. Marketing cookies will only be placed after you have provided explicit consent.

For the operation of our product (the Outside Escape), we make use of local storage.

YOUR RIGHTS

You have the right to access, correct or delete your personal data. In addition, you may:

withdraw your consent
object to the processing of your data
request the transfer of your personal data

Please submit your request to info@outsideescape.nl. We will respond within one week.

You have the right to file a complaint with the Dutch Data Protection Authority (https://autoriteitpersoonsgegevens.nl/en).
This can be done via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons (this website is only available in Dutch).

SECURITY OF PERSONAL DATA

Outside Escape takes appropriate technical and organisational measures to protect your personal data against misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you suspect misuse or have indications of a security issue, please contact us at info@outsideescape.nl.

RELATION TO OUR TERMS & CONDITIONS

For the conditions regarding the use of our services, please refer to our terms and conditions: https://www.outsideescape.nl/algemenevoorwaarden.